Buyers/Enterprise customers are those who are directly connected to Equinix Cloud Exchange. They manage their own accounts. They create new connections, view and delete their connections on CXP.
Seller/CSP (Cloud Service Providers)
Sellers/CSPs provide their services through Equinix Cloud Exchange to resellers or Network Service Providers (NSPs) and Enterprises.
Reseller/NSP (Network Service Providers)
Resellers or NSPs are those customers who purchase the services from Equinix and resell to their customers.
Reseller and sub-account support and port-level permissions have been added to Cloud Exchange Portal (CXP). On Equinix Customer Portal (ECP), a reseller can add the customer account as a “sub-account.” This customer will be a “non-billable” customer. Therefore, all the connections created from a sub-account will be billed to the reseller. Port-level permissions enable all customers to manage access to port viewing and connection ordering. The reseller has the ability to assign ports to the sub-accounts.
The master reseller administrator assigns account type, users and user type in the Equinix Customer Portal (ECP). In the Cloud Exchange Portal (CXP), a sub-account user can view, order and delete connections. A reseller can also order and delete a connection on behalf of the sub-account user. The user must be able to view only the ports for which they have been granted permission.
In the Cloud Exchange Portal, the reseller master administrator can view all the connections created by the reseller using the persona switch. In addition, a reseller can view, order and manage the connections using the subaccount persona.
When a reseller views as a sub-account, he or she sees only those ports assigned to the account. However, viewing as self will result in viewing all ports, but not the connections belonging to other sub-account users.