For additional assistance, click Help in the portal navigation. You will be taken to a page containing resources for contacting your regional Equinix service desk, as well as the Cloud Exchange Portal team at email@example.com.
The Help tab provides information related to Cloud Exchange Portal Support and Feedback. It also contains a link to the ECX Portal User Guide. You can view or download the latest version of the user guide from here.
If you have an issue placing a connection request or using portal features, please contact your regional Equinix service desk.